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Terms & Conditions

Effective Date: [Insert Date]

Welcome to Emerald City Reptiles ("we," "us," or "our"). By accessing or using our website (www.emeraldcityreptiles.com), you agree to be bound by the following Terms of Service. Please read them carefully.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others. You may not use our site:

  • To transmit any harmful, unlawful, or offensive content

  • To interfere with the operation of the site or its services

  • To gain unauthorized access to any part of the website or its data

2. Animal Sales and Ownership

We sell live animals (Ball Pythons) only to responsible individuals who are 18 years or older or with the consent of a legal guardian. By purchasing from us, you agree that:

  • You understand the care and responsibility required to own a Ball Python

  • You are compliant with your local and state laws regarding reptile ownership

  • All sales of live animals are final unless otherwise stated

  • We reserve the right to refuse a sale at our discretion

3. Shipping & Live Arrival Guarantee

We offer a Live Arrival Guarantee only when shipping guidelines are followed, including:

  • Correct and confirmed shipping address

  • Someone is present to receive the package at the time of delivery

  • Shipment is made within approved weather and temperature ranges

Any DOA (Dead on Arrival) must be reported within 1 hour of delivery, with photo or video proof. We are not responsible for delays or mishandling by shipping carriers.

4. Intellectual Property

All content on this site—photos, text, logos, and design—is the property of Emerald City Reptiles unless otherwise stated. You may not use, copy, or distribute our content without written permission.

5. Privacy Policy

We collect personal information such as name, email, and shipping address solely to process orders and respond to inquiries. We do not sell or share your information with third parties.

6. Limitation of Liability

Emerald City Reptiles is not responsible for:

  • Injury, illness, or damage caused by the handling or care of a reptile purchased from us

  • Buyer negligence or failure to follow proper husbandry practices

  • Any indirect, incidental, or consequential damages

7. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

8. Contact Information

For questions or concerns about these Terms, you can reach us at:

📧 Email: info@emeraldcityreptiles.com
📍 Location: Washington State, USA
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