Privacy Policy

A legal disclaimer

At Emerald City Reptiles, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information (voluntarily provided):

Name
Email address
Phone number
Shipping address (if applicable)
Any other information you provide via our contact form or email

Non-Personal Information (automatically collected):

Browser type
Device type
IP address
Pages visited on our site
Time spent on pages
Referral source (how you found our website)

We collect this information to improve the performance and user experience of our website.

2. How We Use Your Information

We may use your information to:

Respond to inquiries or messages
Process orders or transactions
Improve our website and customer service
Send updates about available reptiles or special promotions (only if you've opted in)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party services who assist us in operating our website or running our business (such as email providers or website analytics), but only as needed and with appropriate data protection agreements in place.

4. Cookies

Our website may use cookies or similar tracking technologies to enhance user experience and collect usage data. You can choose to disable cookies in your browser settings, though some parts of the site may not function optimally.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge and accept this risk.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Know Your Rights

You have the right to:

Request a copy of the personal data we have about you
Ask us to correct or delete your data
Withdraw your consent to any email marketing at any time

To make such requests, please contact us at: info@emeraldcityreptiles.com

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Emerald City Reptiles
info@emeraldcityreptiles.com