Privacy Policy

Effective Date: September 21st 2024
Website: www.emeraldcityreptiles.com
Email: info@emeraldcityreptiles.com
Phone: 509-656-5145

At Emerald City Reptiles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By visiting our website, www.emeraldcityreptiles.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you when you interact with our website:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us through forms.
Non-Personal Information: IP address, browser type, operating system, referring URLs, and other information collected automatically through cookies and analytics tools.

2. How We Use Your Information

We may use your personal and non-personal information for the following purposes:

Order Fulfillment: To process and ship your orders and provide customer support.
Communication: To respond to inquiries, send order updates, and provide information about promotions or services that may interest you.
Site Improvements: To analyze website usage and improve our services, product offerings, and overall website experience.
Marketing: With your consent, we may send you promotional materials or newsletters.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies, payment processors) to help us operate our business.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies collect non-personal information and help us understand how users interact with our site. You can choose to disable cookies in your browser settings, but this may limit some functionalities of the website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to make changes to your data or have any concerns regarding your privacy, please contact us at info@emeraldcityreptiles.com.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@emeraldcityreptiles.com, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Emerald City Reptiles
Email: info@emeraldcityreptiles.com
Phone: 509-656-5145